Lead partner funding governance at Salesforce through financial controls, operational performance, and team leadership across global operations. Use Salesforce, analytics, and AI to improve delivery.

This Business Operations Manager oversees financial administration for Partner Program incentives. You will validate funding requests, payments, and transactions against policies, controls, and SLAs. The role partners with Strategy and Program leadership to strengthen compliance, transparency, and efficiency. People management and global coordination are central to success.

Key Responsibilities:

- Lead, coach, and develop analysts and specialists
- Oversee regional handovers across the Follow-the-Sun model
- Own KPIs, SLAs, backlog health, quality, and productivity




- Maintain funding lifecycle controls and mitigate operational risks
- Lead process simplification, automation, and AI initiatives

Requirements:

- Five-plus years in partner, channel, or business operations
- Two-plus years managing people
- Strong Salesforce chance and partner data model skills
- Tableau or equivalent analytics and reporting proficiency
- Experience enforcing policy and managing exceptions

Apply your Salesforce, financial governance, analytics, and leadership expertise to advance reliable Partner Program operations.

📌 Partner Operations Governance Manager (Toronto)
🏢 Salesforce
📍 Toronto