Job Type
Employee

Hours per week: 35

Campus: Main Campus

Union Affiliation: SSUO

Salary Grade: SSUO Grade 09 Salary Range: $76,104.00
- $96,135.00

About Student Affairs

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events, we provide extensive recreation program opportunities and varsity sports activities, we run an innovative career development and experiential learning program and much more There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and career development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position Purpose

Contribute to the achievement of the priorities of the Student Enrolment Management sector by actively participating in the planning, coordination, implementation, and monitoring of projects, institutional initiatives, and academic operations. Ensure that initiatives are planned and carried out in accordance with governance levels, approval processes, and committee roles and timelines, and provide the necessary follow-up. Prepare analyses, reports, documentation, and communications to support decision-making, monitor decisions and deliverables, and contribute to the continuous improvement of processes.



Provide effective clerical and administrative support to managers and serve as the sector's first point of contact, representing the sector with professionalism and courtesy at all times.

Responsibilities

1. Contribution to Operations, Projects, and Institutional Initiatives : Participate in the planning, coordination, implementation, and monitoring of projects within the Student Enrolment Management sector, in collaboration with relevant stakeholders. Examples include coordinating the faculty component of convocation ceremonies and contributing to the annual review of administrative, supplementary, and incidental fees.
2. Coordination of Activities and Stakeholders : Coordinate meetings, consultations, events, and activities required to carry out assigned projects and operations. Engage relevant sectors, clarify expected contributions, prepare working tools and relevant information, and ensure effective communication and follow-up on decisions made.
3. Monitoring of Projects, Decisions, and Deliverables : Establish and maintain tracking mechanisms to monitor the progress of projects, operations, and priority files. Follow up on decisions, risks, action items, timelines, and deliverables; send reminders to stakeholders as needed; identify deviations; and contribute to the implementation of corrective measures.
4. Research, Analysis, and Reporting : Conduct research, compile data, analyze information,



and prepare reports to support planning, decision‑making, management discussions, special projects, and activities within the Student Enrolment Management sector. Conduct research in student records to address situations ranging from routine cases to highly complex matters. Present information clearly and systematically to facilitate the monitoring of priorities and implementation of initiatives.
5. Procedure Documentation, Governance, and Process Improvement : Draft, update, and organize internal documentation related to procedures, processes, systems, and tools associated with the position's responsibilities. Understand the various levels of governance, as well as the roles and timelines of different committees, to ensure that all initiatives are planned and carried out in accordance with the University's approval processes and governance procedures. Contribute to the continuous improvement of administrative practices by documenting steps, follow-up actions, and lessons learned from assigned projects and initiatives.
6. Clerical and Administrative Support to Managers : Provide clerical and administrative support to managers within the Student Enrolment Management sector, including scheduling and coordinating appointments, managing calendars, organizing meeting logistics, booking rooms, and preparing required materials. Serve as the sector's first point of contact for individuals who communicate with or visit the sector. In this capacity, represent the sector professionally and courteously at all times to ensure a positive experience consistent with the University's service standards. Coordinate follow‑up activities related to business travel and travel expense reimbursement requests,

📌 Lead Coordinator, Academic Affairs (Ottawa)
🏢 University of Ottawa
📍 Ottawa