Strengthen financial services operations in Toronto through escalation leadership, risk management, and hybrid collaboration with cross-functional stakeholders.

As Manager, Client Service and Fund Operations Transformation, you will oversee operational challenges and support sustainable process improvements. The role connects client servicing, third-party provider coordination, recordkeeping administration, and transformation delivery. You will work with Sales, Legal, Compliance, Finance, Product, and global teams.

Key Responsibilities:

- Resolve complex operational and client service escalations
- Coordinate third-party service provider issues
- Oversee recordkeeping administration and operational controls
- Collaborate cross-functionally to improve client experience




- Guide colleagues and support stakeholder communications

Requirements:

- 10+ years in related financial services functions
- Experience with complex escalations and service providers
- Robust stakeholder engagement without direct authority
- Knowledge of investment operations and risk practices
- Excellent English communication and independent work skills

Bring financial services operations leadership, stakeholder influence, and risk awareness to client servicing and transformation work in Toronto.

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📌 Financial Services Operations Manager (Toronto)
🏢 Altis Technology
📍 Toronto