Lead Hitachi Energy’s Western Canada service operations through customer engagement, workforce planning, and disciplined operational execution. This regional leadership role supports an expanding substation service portfolio.

The Regional Manager, West manages service activities across Western Canada and works with the Regional Service Sales Manager. You will align capabilities, resources, processes, and customer commitments with operational delivery. Collaboration spans Canadian and North American Service teams, Business Units, engineering, project management, and support functions.

Key Responsibilities:

- Manage regional service operations for safe, efficient, profitable execution
- Grow workforce, infrastructure, tools, and operational capabilities
- Monitor performance metrics and implement improvement actions




- Build key customer relationships and support strategic service discussions
- Coach regional teams while fostering safety and accountability

Requirements:

- Canadian work authorization permitting employment with Hitachi Energy
- Experience managing service operations and customer relationships
- Experience developing organizational capabilities and workforce planning
- Ability to collaborate across matrix organizations and stakeholders
- Robust communication and relationship-building skills

Bring service operations leadership, customer focus, and workforce development experience to Hitachi Energy’s Western Canada substation business.

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📌 Regional Service Operations Manager (Kelowna)
🏢 Hitachi
📍 Kelowna