Customer service and digital banking define this Customer Experience Associate role at Scotiabank in Beauport, Quebec, with 18.75 hours weekly.
As part of Scotiabank’s Canadian Banking Branch network, you will build customer relationships and support financial goals. You will process transactions, uncover needs, explain concepts simply, and introduce mobile banking applications. French and sufficient English are required for regular interactions with clients and colleagues.
Key Responsibilities:
- Discover customer needs through proactive listening and conversation
- Process day to day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce clients to mobile banking applications
- Help customers manage their banking needs digitally
Requirements:
- Proven customer service skills through work or community involvement
- Robust technical skills supporting digital banking options
- Comfort with simple sales situations
- Availability for a flexible schedule
- French and sufficient English for regular interactions
Bring relationship building, transaction processing, and digital banking skills to Scotiabank customers in Beauport, Quebec.