Job Description

The Queen's Pub, Restaurant & Bar provides a safe environment on campus for all students and the Queen's community to experience quality service, affordable prices, and the spirit of Queen's tradition.

Competencies

- Accountability
- Attention to Detail
- Communication
- Problem Solving
- Conflict Management
- Time Management
- Client/Customer Focus

Job Duties

- 25 hours/week
- Manage and create content for the services social media accounts and website
- Create and maintain a marketing calendar to ensure consistent advertising throughout the year
- Have a thorough knowledge of AMS Visual Identity Standards, and ensure all advertisements meet these standards
- Create promotional materials and graphics for online and physical marketing including menus, rave cards, brochures, posters, and other signage
- Exhibit a working knowledge of all of the software used in the restaurant regularly, including Adobe, Illustrator, Photoshop, Lightroom, Canva, Excel, and Word
- Pursue recent initiatives in any relevant areas such as marketing, events and promotions, and advertising
- Attend and fully participate in all in person and virtual meetings
- Maintain consistent communication with all relevant stakeholders,



responding to e-mails in a timely manner
- Complete a thorough transition process with the incoming manager that includes one on one meetings and a transition manual
- Oversee the day-to-day operations, in collaboration with the Head Manager
- Complete other duties as assigned

Job Requirements

- Excellent understanding and familiarity with brand-building and brand management
- Ability to build and sustain relationships with key business partners and other external stakeholders
- Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines
- Ability to supervise and motivate a team to achieve and exceed their goals
- Ability to delegate, set expectations, and monitor progress of all direct reports
- Ability to remain calm and poised in urgent situations

Work Conditions

- Interaction with employees, management, and the public at large
- Operation of desktop computer and peripherals
- Occasional heavy-lifting
- Frequent standing and walking
- Work occasional early mornings, late nights, and weekends

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📌 Queen's Pub Marketing and Events Assistant Manager (Kingston)
🏢 Alma Mater Society
📍 Kingston