Customer service and digital banking skills define this Customer Experience Associate contract in London, Ontario. Help Scotiabank customers manage everyday financial needs.

As a Customer Experience Associate, you will support the Canadian Banking Branch network and serve as a relatable customer contact. You will build relationships, uncover needs, process transactions, and explain complicated concepts simply. The role also includes introducing mobile banking applications and identifying easy sales opportunities.

Key Responsibilities:

- Discover customer needs through proactive listening and understanding
- Process day to day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications to clients




- Help customers manage their banking needs

Requirements:

- Proven customer service skills through work or community involvement
- Ability to assist professionally, friendly, and efficiently
- Availability for a flexible schedule
- Comfort with simple sales situations
- Strong technical skills promoting digital banking options

Support Scotiabank customers through relationship building, transaction processing, digital banking guidance, and responsive service in London.

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📌 Customer Experience Associate Banking (London)
🏢 Scotiabank
📍 London