Welcome growing families at Carter's with customer engagement and product knowledge while supporting a welcoming, inclusive retail environment.
As a Sales Associate, you become the first face of Carter's for parents and grandparents. You will introduce baby essentials, support school preparation, and assist families through important parenting moments. The position includes customer service, omnichannel support, point-of-sale transactions, and store replenishment.
Key Responsibilities:
- Welcome customers and explain product styles, features, and benefits
- Resolve customer issues confidently in busy retail environments
- Support omnichannel shopping needs for positive experiences
- Process and expedite point-of-sale register transactions
- Replenish floors and complete shipments as needed
Requirements:
- Positive, solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Qualified verbal and written communication abilities
- Ability to manage multiple tasks simultaneously
- Ability to lift forty pounds and stand extended periods
Bring customer service, product knowledge, and family-focused engagement to Carter's as a trusted retail sales associate.