Support real estate professionals across Canada as a bilingual Technical Support Analyst in Toronto, using Quebec French and English daily. Work hybrid after initial onsite training, with Tuesday office attendance thereafter.

This Technical Support Analyst provides Tier 1 assistance for internal systems used by real estate professionals. Use phone and email, Google Workspace, and basic CRM systems to resolve access, password, listing, and navigation issues. The role suits candidates with two to three years of relevant customer or technical support experience.

Key Responsibilities:

- Provide Tier 1 support by phone and email
- Resolve login, listing display, and navigation issues
- Escalate unresolved issues to appropriate departments




- Log and follow up on CRM support tickets
- Test recent system updates and review translations

Requirements:

- Fluent spoken and written Quebec French and English
- Two to three years of relevant support experience
- Familiarity with Google Workspace and basic CRM systems
- Strong listening and telephone communication skills
- Comfort working independently within a small team

Apply your bilingual communication, technical support, and CRM skills while assisting Canadian real estate professionals from Toronto.

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📌 Bilingual Technical Support Analyst Toronto
🏢 Bilingual Source
📍 Toronto