Troubleshoot video management systems and IP cameras remotely from Canada. Apply Linux networking tools and geospatial location setup knowledge to customer issues.
This Senior Technical Support Representative position focuses on resolving customer issues across several technical environments. The work includes video management systems, IP cameras, Linux networking tools, and geospatial location setups. It is a remote position based in Canada.
Key Responsibilities:
- Troubleshoot customer issues across video management systems
- Resolve technical problems involving IP cameras
- Use Linux networking tools during customer troubleshooting
- Support geospatial location setups
Requirements:
- Technical support experience reflected by the senior title
- Knowledge of video management systems
- Familiarity with IP cameras
- Understanding of Linux networking tools
- Knowledge of geospatial location setups
Use video systems, IP cameras, Linux networking tools, and geospatial setups to support customers remotely across Canada.