Support client job searches and learning goals as a Client Service Specialist, using Microsoft 365, computer troubleshooting, and customer service.

The YMCA of Simcoe/Muskoka seeks a Client Service Specialist providing employment and learning services. You will guide clients through job search processes, upskilling opportunities, workshops, and information sessions. The work includes registrations, computer support, labour market information, and administrative documentation.

Key Responsibilities:

- Welcome clients and connect them with appropriate centre services
- Provide job search guidance, workshops, and information sessions
- Maintain job boards, resource areas, calendars, and community boards
- Conduct registrations and assess program eligibility and suitability
- Complete case notes,



paperwork, CRM data entry, and documentation

Requirements:

- College diploma in administration, adult education, social sciences, or related field preferred
- Proficiency with Microsoft 365, internet tools, and evolving technologies
- Robust verbal and written communication skills
- Public service experience and outstanding customer service delivery
- Class G licence and access to a vehicle required

Bring client service, employment guidance, Microsoft 365, and administrative skills to the YMCA of Simcoe/Muskoka team.

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📌 Client Services Employment Support Specialist (Central Ontario)
🏢 YMCA of Simcoe/Muskoka
📍 Central Ontario