Lead retail sales execution at Michaels in Waterloo, Ontario, using customer-focused coaching and operational leadership. Full time work includes nights, weekends, and early mornings.
The Sales Manager leads a high-performing selling culture across the store. This manager oversees front-end and service operations while supporting sales and service KPIs. Responsibilities include coaching selling behaviors, maintaining brand standards, and ensuring efficient daily execution.
Key Responsibilities:
- Assist the Store Manager with SOP and program adherence
- Coach Customer Experience and ART of Selling behaviors
- Provide Manager-on-Duty coverage and floor leadership
- Oversee POS, Self-Checkout, and customer support
- Train, coach, and develop assigned department team members
Requirements:
- At least three years of retail leadership experience
- Ability to remain standing and move throughout the store
- Ability to lift, carry, push, and pull 25-50 pounds
- Ability to climb ladders or step stools
- Availability for nights, weekends, and early mornings
Bring retail leadership, sales coaching, and customer experience expertise to Michaels store operations in Waterloo, Ontario.