Grow service-led customer accounts with Elis in Acton, combining account development, retention activity, performance analysis, and commercial awareness.
This Account Manager position focuses on developing Elis's hospitality customer portfolio and expanding service offerings. You will identify growth opportunities, protect customer retention, and provide insight from account trends. Strong organisation, communication, and relationship-building skills support effective customer partnerships.
Key Responsibilities:
- Develop hospitality accounts and identify opportunities for growth
- Expand service offerings across an assigned customer portfolio
- Act as customers' trusted partner within Elis
- Analyse trends and provide account performance insights
- Work with internal teams to resolve service issues
Requirements:
- Account management, sales, or customer service experience
- Ability to recognise commercial growth opportunities
- Customer-first relationship-building and communication skills
- Solid organisation and attention to detail
- Driving licence essential; service industry experience beneficial
Apply account development, retention, and commercial skills while supporting hospitality customers through Elis's service portfolio.