Meaningful client relationships are central to this Key Holder/Sales Advisor position with Birks at its Fairview, Pointe-Claire store.
Established in 1879, Birks is known for quality, exclusivity, unique design, and service excellence. This role combines luxury jewelry selling with floor leadership, team coaching, and daily store operations. You will help create intimate experiences while supporting sales goals, cash procedures, inventory, and loss prevention.
Key Responsibilities:
- Build long-term relationships with luxury jewelry clients
- Provide exceptional customer service throughout each experience
- Help motivate team members on the sales floor
- Act as a leadership resource during management absences
- Support operational excellence and sales performance
Requirements:
- Customer-focused retail skilled with leadership experience
- Two or more years of retail experience
- Passion for luxury retail and exceptional client experiences
- Proactive, self-motivated, and results-driven approach
- Excellent communication skills and proficient English
Support Birks luxury client experiences through relationship building, sales achievement, team leadership, and attentive store operations.