Oversee hospitality operations at the American Airlines Lounge, emphasizing guest satisfaction, effective staffing, and consistent food and beverage standards.
This Food Service Supervisor helps deliver a welcoming lounge experience for travelers. The position supports management with procedures, staffing, service standards, and daily operational concerns. Success requires leadership, organization, problem-solving, and the ability to work with diverse guests and colleagues.
Key Responsibilities:
- Coordinate daily lounge activities and operational requirements
- Respond professionally to inquiries and service concerns
- Maintain cleanliness across dining, storage, and service areas
- Support management with procedures and service standards
- Record staffing needs, concerns, and daily performance
Requirements:
- Supervisory experience in hospitality or food service
- Customer service orientation with excellent communication skills
- Ability to manage multiple priorities in busy operations
- Understanding of food safety and workplace requirements
- Ability to stand, walk, lift, and move supplies
Bring hospitality supervision, operational organization, and customer-focused leadership to the American Airlines Lounge environment.