Deliver professional front desk support at Haven Toronto, greeting clients, handling inquiries, and coordinating appointments across community programs. Casual shifts are scheduled as required.

This Support Care Worker works with a multidisciplinary team serving individuals facing homelessness, substance use, mental health challenges, and complex social needs. You will complete registrations, coordinate referrals, document client interactions, and support access to essential in office services. Available programs include Haven Drop-In, Our Place Community of Hope, and Hospital Overflow.

Key Responsibilities:

- Handle phone inquiries and welcome clients professionally
- Schedule appointments and coordinate referrals with providers
- Consult colleagues to support coordinated client care




- Complete hourly safety and security checks
- Assist with food, donations, supplies, and inventory

Requirements:

- Post-secondary diploma in Social Services, Addictions, Recreation, or Mental Health
- Knowledge of downtown Toronto social resources
- Strong communication, interpersonal, and documentation abilities
- Awareness of harm reduction and mental health issues
- Valid First Aid and CPR

Apply your front desk, referral coordination, and documentation strengths while supporting safe, respectful Haven Toronto programs.

📌 Front Desk Support Care Worker (Canada)
🏢 St. Michael's Homes
📍 Canada