Location: Barrie, ON Position Type: Full-Time

IS2 Workforce Solutions is currently seeking a detail-oriented Customer Service Representative (CSR) with AutoCAD experience on behalf of a well-established manufacturing client in Barrie. This is a great opportunity for someone who enjoys working with technical drawings, coordinating with multiple departments, and supporting projects from design through to production. The ideal candidate has a robust understanding of CAD drafting, excellent organizational skills, and the ability to balance technical accuracy with customer and production needs.

Responsibilities

- Create, revise, and maintain detailed technical drawings using AutoCAD or similar CAD software.
- Review and interpret customer specifications, engineering drawings, and design requirements.
- Verify dimensions, materials, and design details to ensure accuracy.
- Manage drawing revisions, electronic files, and technical documentation.
- Distribute updated drawings and documentation to production, engineering, and project teams.
- Collaborate with engineering, sales, production, and project management departments.
- Provide technical support related to drawings and product specifications.
- Assist with resolving design-related issues and identifying opportunities to improve drafting processes.




- Maintain accurate project records and follow all workplace health and safety procedures.

Qualifications

- Diploma or certificate in CAD Technology, Engineering Technology, Architectural Technology, Mechanical Design, or a related field. Equivalent experience may be considered.
- Minimum 2 years of CAD drafting or technical design experience.
- Proficiency in AutoCAD or similar CAD software.
- Strong knowledge of Microsoft Office Suite.
- Ability to read and interpret technical and engineering drawings.
- Strong mathematical skills, including geometry and measurement conversions.
- Manufacturing, engineering, architectural, or industrial experience is an asset.

What We're Looking For

- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Strong analytical thinking and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- A collaborative, team-oriented approach.
- Dependable, accountable, and committed to continuous improvement.

What We Offer

- Competitive compensation.
- Comprehensive benefits package.
- Professional development opportunities.
- Supportive team environment.
- Opportunities for career growth.

📌 Customer Service Representative (Canada)
🏢 IS2
📍 Canada