Represent Coach on the sales floor through solid leadership, clienteling expertise, and exceptional customer experiences that support store goals.
This Lead Supervisor serves as a Brand Ambassador for Coach, building awareness and embodying Company values. The role creates a customer-centric culture, mentors clienteling, and supports internal and external partners. It also develops teams through collaboration, training, feedback, and individual performance guidance.
Key Responsibilities:
- Deliver exceptional customer experiences on the sales floor
- Increase brand awareness as a Coach Ambassador
- Lead Company initiatives and business operations
- Create collaborative, inclusive team environments
- Champion resources supporting healthy internal customer experiences
Requirements:
- Equivalent experience at Lead Supervisor level
- At least one year managing competitive retail space
- Ability to lift and carry at least 25 pounds
- Occasionally lift and carry up to 50 pounds
- Ability to climb, bend, kneel, and reach
Bring Coach brand advocacy, clienteling, and floor leadership to a Lead Supervisor position centered on customer experience.