Customer lifecycle management drives this Cansel opportunity, focused on renewals, recurring revenue, and customer relationships across an assigned industry sector.
As a Customer Lifecycle Account Manager, you will manage existing customers throughout their asset lifecycle. You will understand business workflows and technology needs, support Cansel solution adoption, and identify opportunities to strengthen relationships. The role combines account management, customer service, renewals, and revenue growth.
Key Responsibilities:
- Manage existing Cansel customers through proactive, regular engagement
- Manage subscription, software, service, and maintenance plan renewals
- Understand customer workflows, businesses, and technology needs
- Support adoption and maximize value from Cansel solutions
- Identify upselling, cross-selling, and account expansion opportunities
Requirements:
- Experience in sales, account management, customer success, or customer service
- Robust customer relationship and account management skills
- Commercial mindset focused on meeting revenue targets
- Confidence leading phone, email, and virtual customer conversations
- Experience using CRM systems and maintaining accurate information
Bring customer insight, renewal management, and relationship-building skills to grow Cansel accounts and support recurring revenue.