Deliver trusted financial service at Access Credit Union as a Member Service Representative, processing transactions and supporting member relationships. Promote products through informed conversations.

This Member Service Representative role serves existing and potential members across daily branch interactions. You will process deposits, withdrawals, loans, utility payments, money orders, and other financial transactions. The position combines accurate cash handling, account support, product knowledge, and relationship management.

Key Responsibilities:

- Process over-the-counter financial services efficiently and professionally
- Balance ATM, night deposits, and cash drawer daily
- Resolve routine member account and deposit instrument problems




- Respond to member inquiries in person, by phone, and email
- Promote products and services using an advice-based approach

Requirements:

- Grade 12 diploma or equivalent
- Minimum one year of customer or member service experience
- Robust verbal and written interpersonal communication skills
- High attention to detail and accuracy
- Proficient computer skills and policy compliance

Apply financial service, transaction processing, and relationship-building skills while supporting members at Access Credit Union.

📌 Member Service Representative Banking (Canada)
🏢 Access Credit Union
📍 Canada