Lead client growth at William Thomas Digital through strategic partnerships, revenue ownership, and personalized customer experiences. This hands-on role shapes measurable outcomes.

As an Account Director, you will lead key relationships and guide senior stakeholders through complex decisions. You will combine CRM, personalization, marketing automation, and data-driven marketing expertise. The work spans roadmap planning, execution, forecasting, and account development. You will partner with strategists, creatives, technologists, and data specialists to deliver integrated solutions.

Key Responsibilities

Lead senior relationships across one or more top client accounts

Build partnerships by understanding client goals, businesses, and customers

Own revenue, margin, pipeline, and forecasting for accounts

Identify opportunities and shape scopes, proposals,



and business cases

Translate client goals into clear cross-functional delivery plans

Requirements

Seven to ten years in client-facing agency or consulting roles

Proven success growing accounts and delivering measurable client impact

Experience leading cross-functional teams and complex, high-visibility work

Solid CRM, personalization, automation, and data-driven marketing understanding

Commercial mindset covering revenue, margins, forecasting, and opportunities

Bring client leadership, commercial judgment, and CRM expertise to grow accounts and deliver personalized experiences at William Thomas Digital.

📌 Account Director Client Growth (Winnipeg)
🏢 Aurum
📍 Winnipeg