About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the chance to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world.

Job Description
TheVisa Direct Ecosystem Development Directorwill lead ecosystem enablement and expansion forVisa Direct in Canada and the region. This role is accountable forissuer and partner readiness, acceptance quality, ecosystem innovation, operational performance, and complianceacross keydomestic and cross‑borderuse cases. The Director will define and execute ecosystem strategy, drive market expansion with issuers, acquirers, enablers, and partners, and ensure the Visa Direct ecosystem operates withhigh performance, regulatory integrity, and scalability. The ideal candidate brings deep payments expertise, strong ecosystem leadership capabilities, and a structured, analytical approach to solving complex operational and policy challenges. Define and own the Visa Direct ecosystem strategy, spanning issuer, acquirer, enabler, and partner enablement. Develop and execute multi‑year ecosystem growth plans and OKRs, covering enablement, acceptance, performance, compliance, and revenue outcomes. Lead ecosystem expansion initiatives and market openings in partnership with Product, Technology, Risk, Compliance, Client Services, Licensing, and Commercialization teams. Partner with issuers, processors, and technology providers to support implementation, activation,



and scaling of Visa Direct Support activation of cross‑border payment corridors, ensuring market readiness, regulatory alignment, and smooth technical integration. Crypto, Liquid assets etc. Lead issuer and other partners readiness across the full Visa Direct endpoint portfolio, ensuring consistent acceptance and operational execution. Serve as a Visa Direct product ecosystem SME, guiding clients through technical, operational, and compliance requirements. Work closely with regional and in‑market teams, Account Executives, and Client Services to support client onboarding, activation, and ongoing ecosystem health. Governance, Policy & Compliance Enablement Ensure ecosystem readiness in alignment with Visa rules, product guides, mandates, and policy frameworks across domestic and cross‑border flows. Drive issuer and partner adherence to network standards, technical specifications, and compliance requirements in collaboration with Legal, Risk, AML, Compliance, Finance, and Product teams. Support rule governance activities, including approvals, waivers, regulatory initiatives, and policy interpretations. Assess ecosystem and partner impacts of rule, policy, and regulatory changes and define compliant, scalable solutions. Readiness, Performance & Optimization Monitor and manage ecosystem performance and readiness, including approval rates, fraud and risk metrics, data integrity, and operational health.



Lead issuer acceptance and performance optimization initiatives, including new and emerging Visa Direct use cases. Oversee post‑launch monitoring and continuous improvement efforts to ensure seamless, scalable ecosystem performance. Drive data‑driven initiatives to improve acceptance quality, consistency, and operational resilience across endpoints. Collaborate across ecosystem, risk, compliance, technology, and client service teams to deliver high‑quality, scalable Visa Direct execution. Act as a strong client advocate, balancing commercial growth with operational discipline, compliance, and ecosystem sustainability. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.
Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.
Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Strong understanding of digital money movement ecosystems, including card, push‑to‑wallet, and push‑to‑account flows. Solid knowledge of issuer and/or account portfolio performance drivers, including P&Ls;, authorization strategies, fraud and risk management, and relevant regulation. Proven ability to identify operational, technical, and standards‑based synergies across endpoints and translate them into executable guidance. Experience partnering with legal, compliance, risk, AML, and product teams on rules‑based and regulatory initiatives. Strong structured thinking

📌 Director, Visa Direct Ecosystem Development (Winnipeg)
🏢 Visa
📍 Winnipeg