UX WriterDepartment: Permanent DescriptionReporting to the Director of Product Design, the UX Writer writes the content inside GS1 Canada's ecosystem of digital products. This is a functional ownership role, not a service role: you are accountable for content outcomes on the products you support, from problem definition through delivery and measurement. You are equally comfortable writing copy for complex workflows, holding terminology consistent across products, and defending a wording decision with evidence. Set the content approach for a product or flow before writing begins: what the user needs to know, when, and in what order. Make the case for content changes that move a metric: task completion, support volume, data quality. UX Writing Turn complex, data-heavy workflows into language a non-expert can act on. Apply and help maintain GS1 Canada's UX copywriting standards, and propose updates as current patterns emerge. Maintain the product terminology register: the plain-language labels we use on screen for governed domain concepts. Work with the Data team, whose Single Data Model governs our domain vocabulary, and with Corporate Affairs on the shared glossary. Contribute content guidance to design system components so correct content becomes the default for every team building on the system Content in Delivery Apply the Content Readiness checklist before stories enter a sprint, and raise content that is not ready. Run a content pass on staging before release, and file content defects in Azure DevOps alongside functional defects. Accessibility Content Write content that meets AODA requirements and WCAG 2.2 Level AA: accessible names, alternative text,



and error text that is specific and programmatically associated with its field. Test copy with subscribers through usability sessions, and use support themes and behavioural data to find content problems worth fixing. Join design critique, and give and receive content feedback as part of the design process rather than after Explain content decisions with evidence, and distinguish an error from a strong recommendation from a style preference. Use GS1 Canada's AI tooling — including the UX copywriting skill built on our own standards — for first-pass drafting and review, with your judgment as the final word. Subscribers understand what a screen is asking of them, measured through usability testing and support volume. Content reaches development complete and keyed, reducing copy rework and late-stage translation scrambles. Content defects are caught before release rather than reported by subscribers. 3 to 4 years writing content for digital products in agile, cross-functional teams. Experience writing for applications where people are completing a task rather than browsing. Plain-language discipline, with the judgment to know when a domain term is necessary and when it is jargon. Working knowledge of WCAG 2.2 AA, AODA, and how assistive technology reads interface content. familiarity with Azure DevOps or Jira, Storybook, and AI-assisted writing tooling. Understanding of how copy moves from a design file into a front-end codebase, and why hardcoded strings are a problem. Clear communication and the ability to give and take content feedback without defensiveness. Experience writing for SaaS or enterprise platforms.

📌 Ux Writer (Winnipeg)
🏢 GS1 Canada
📍 Winnipeg