Surrey Autobody shop is currently seeking a reliable full time & part time Customer Service Rep & Administration Assistant with exceptional customer service skills.
Duties include
- Greeting customers
- Booking Appointments
- Answering and directing phone calls
- Invoicing and collecting payments
Data entry / clerical duties Organize & manage shop replacement fleet of cars
- Assisting writing Repair Estimates
- Receiving Parts & Invoicing
Skills and Qualifications
- Excellent English communication skills, both written and verbal
Excellent phone manner and ability to handle a multi-line phone system Strong interpersonal skills, and the ability to interact with customers in a friendly and positive manner
- Desire to provide the highest level of customer service
- Possess strong problem solving and organizational skills
- Patience and ability to multi-task
- Adaptable and willingness to learn
- Enjoys working in a fast paced environment
- Ability to work effectively independently and as part of a team
- ICBC & Private Insurance knowledge (1-2 years experience) an asset
- Previous experience with "Mitchell" & "Audatex" Estimating an asset
Positions is Full time with the option for Benefits after 3 months. Family owned business since 1989.
Compensation: To be Discussed Based on Experience
We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email. (No phone calls please.)
Job Type: Full time
Pay: $42,000.00-$45,000.00 per year
Application question(s)
- Do you have knowledge or experience working with auto insurance claims ?
Education:
- Secondary School (preferred)
Experience:
- clerical / Office: 1 year (required)