Surrey Autobody shop is currently seeking a reliable full time & part time Customer Service Rep & Administration Assistant with exceptional customer service skills.
Duties include
Greeting customers
Booking Appointments
Answering and directing phone calls
Invoicing and collecting payments
Data entry / clerical duties Organize & manage shop replacement fleet of cars
Assisting writing Repair Estimates
Receiving Parts & Invoicing
Skills and Qualifications
Excellent English communication skills, both written and verbal
Excellent phone manner and ability to handle a multi-line phone system Strong interpersonal skills, and the ability to interact with customers in a friendly and positive manner
Desire to provide the highest level of customer service
Possess strong problem solving and organizational skills
Patience and ability to multi-task
Adaptable and willingness to learn
Enjoys working in a fast paced environment
Ability to work effectively independently and as part of a team
ICBC & Private Insurance knowledge (1-2 years experience) an asset
- Previous experience with "Mitchell" & "Audatex" Estimating an asset
Positions is Full time with the option for Perks after 3 months. Family owned business since 1989.
Compensation: To be Discussed Based on Experience
We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email. (No phone calls please.)
Job Type: Full-time
Pay: $42,000.00-$45,000.00 per year
Application question(s)
- Do you have knowledge or experience working with auto insurance claims ?
Education:
- Secondary School (preferred)
Experience:
- clerical / Office: 1 year (required)