The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team. The administrator Investor services will administer the responsibilities of the processing day to day tasks associated with services provided to transfer agency issuer clients.

The main focus is complying with issuer's regulatory responsibilities to distribute annual meeting and other related materials to their security holders. This role is hybrid (2 - 3 days/week in the office) - based in Toronto, ON. Research and respond to written enquiries concerning the replacement of lost or destroyed dividend/interest payments; verify status of cheques; Arrange for payment of accrued dividends upon receipt of requisition from Corporate Restructures.

Liaise with the Tax Group to ensure accurate production of relevant tax forms. Identify and advise the Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of enquiries. Develop a detailed knowledge and understanding of the services offered by clients to their security holders and keep up-to-date on circumstances which affect the security holders especially security transfer requirements.





Maintain and provide monthly statistics for fee and performance reporting purposes. Ensure compliance with policies, procedures and regulatory requirements. College diploma or university degree, or equivalent experience with Business, English and Writing Skills being major area of study ~ Canadian Securities Course, an asset ~Proficient in Microsoft Office suite Bilingual in French and English an asset Salary Range: $20/h - $23/h CAD For this role AI-assisted tools are utilised as one input in the application and screening process.

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work. Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth.

As well, our employee-led Team Impact spreads social valuable via our giving strategy. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived! Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate.

📌 Administrator, Investor Services (Contract) (Toronto)
🏢 TMX Group
📍 Toronto