Senior Service Reliability EngineerRequisition ID: 50698 Business Unit: Fitch Group Category: Information Technology Date Posted: Sep 23, 2026 Fitch Group is currently seeking a Senior Service Reliability Engineer to embed with Fitch Ratings development squads in Toronto and to partner with developers across Chicago, London, Manchester and New York. The role is based out of our Toronto office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and energetic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO).
Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row.



Want to learn more about a career in technology and data at Fitch? Fitch Group SRE provides Service Reliability Engineering expertise to Fitch’s development organizations. This squad joins Core Engineering, Networking, and other SRE groups as part of Cloud Infrastructure & Platform Engineering (CI&PE;), serving as subject matter experts in cloud technologies, systems engineering, infrastructure automation, and DevOps tooling across Fitch Group. The role itself will be dedicated to ensuring excellence in Fitch Ratings services, with focus on new AI development. You’ll guide squads on Kubernetes and modern deployment patterns. Mentoring associate engineers and setting best practices for areas of expertise will help the team grow in knowledge and capabilities. Partner closely with Fitch Ratings Development Squads and Operations to design and advance service builds, automation, AI tooling, and operational excellence. Partner with Core Engineering to architect and govern GitHub Actions CI/CD with quality gates, canary/blue‑green strategies, and AI‑assisted redeploy checks Own observability in Datadog—define SLIs/SLOs, dashboards, alerting, and MS Teams integrations—and reduce incidents via telemetry-driven automation and blameless postmortems. Champion AI‑enabled operations using AWS Bedrock/SageMaker and Model Context Protocol (MCP) for log analysis, anomaly detection, incident triage, and workflow orchestration; Define and enforce cloud guardrails and security controls (SCPs/IAM boundaries, OPA policies, tagging,



centralized logging with AWS Config/CloudTrail/Security Hub) in partnership with Security and Risk. serve as an escalation point and participate in the L3 on‑call rotation. You May be a Good Fit if:You have deep, hands‑on experience in SRE, DevOps, or Platform Engineering across both AWS and Azure, with a strong track record operating Docker and Kubernetes in production environments. You’re highly proficient in administering both Linux and Windows, and have practical, enterprise‑level experience supporting IIS/.
NET applications as well as Java Spring Boot services. You have built and maintained CI/CD pipelines (primarily GitHub Actions; Bamboo experience a plus) with DevSecOps principles baked in—integrating security scans, policy‑as‑code, and compliance gates—and script confidently in Python, PowerShell, or Bash. You have experience with cloud security best practices (IAM, secrets management, container/image scanning) and understand core infrastructure fundamentals (networking, storage, DNS) and APM/telemetry tooling. What Would Make You Stand Out:Practical experience with agentic AI for operations—incident triage, runbooks, and change management—with clear guardrails, auditability, and human‑in‑the‑loop controls. Supporting AI/ML workloads at scale: SageMaker endpoints, GPU node groups, autoscaling, and Kubernetes‑based model serving. Policy‑as‑code (OPA) and compliance implementation across CIS, NIST, ISO 27001, with automated remediation integrated via CSPM tools (e.
Applying AI in CI/CD, observability, and incident response using AWS DevOps Agent, Claude Code, or others with Skills and Model Context Protocol (MCP). Hands‑on Agile delivery experience, actively participating in stand‑ups and sprint ceremonies. Wh

📌 Senior Service Reliability Engineer (Winnipeg)
🏢 Fitch Group
📍 Winnipeg