Personal & Commercial BankingPay Details: $Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The Senior Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building recent relationships and deepening existing customer relationships for both credit and non-credit products / services. The Senior Relationship Manager will develop a shadow portfolio of target businesses commensurate with the market and their existing portfolio Works closely with internal and external subject matter experts and/or lending advisory groups.
CUSTOMER: Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experienceLead all aspects of relationship management for an assigned portfolioAct as a trusted advisor expected to meet the needs of customers by providing creative products/solutions Actively use sales platforms to build a robust understanding of our customers/target needs, industries, and marketsUnderstand customer’s operating environment, structure unique financing, cash management and overall business needs to add value to the customerPossess and constantly build deep expert knowledge of the market, customers, and broader economic factorsIdentify and respond to changes in the business environment and establishing action plans to address customer issues and prioritiesIdentify customer/prospect referral opportunities to internal Bank partners that meet customer needsEnhance business networking eventsSHAREHOLDER: Develop / implement sales strategies to proactively attract,



acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customerBuild new relationships and deepen existing customer relationships by consistently following the commercial sales methodologyPromote and offer full suite of products, sales, services and banking capabilitiesMeet or exceed business targetsAssess credit requests to determine risk and make appropriate recommendations for structuring credit dealsContribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentationOversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits. Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the BankActively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referralsProtect the interests of the organization identify and manage risks, and elevate non-standard, high risk transactions / activities as necessaryEnsure compliance with regulatory and operational risk requirementsKeep abreast of emerging issues, trends,



and evolving regulatory requirements and assess potential impactsAssume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of ConductDevelop a productive relationship with external partners as means to identify new business opportunitiesEMPLOYEE / TEAM: Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issuesProvide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unitKeep current on emerging trends/ developments and grow knowledge of the business, related tools and techniquesParticipate in personal performance management and development activities, including cross training within own teamKeep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activitiesProvide mentorship by sharing knowledge and experiences and leveraging best practicesLead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforceAct as a brand ambassador for your business area/function and the bank, both internally and/or externallyBREADTH & DEPTH: Top level expert primarily accountable for origination of recent customer business and relationship management for Commercial Large Business and Junior Corporate segmentsManages a portfolio in line with the business sales model characterized by high complexity and credit requirementsInterpret and analyze customer financial statements with deep level credit acumenIdentifies referral opportunities across business lines

📌 Senior Relationship Manager (Winnipeg)
🏢 TD
📍 Winnipeg