Aftermarket Service Manager – CNC Equipment PM Program BuildLocation:

Benefits:
Medical, Dental, Vision, PTO, and more

Job Type
Full time Start Date: ASAP Aftermarket Service Manager – CNC Equipment PM Program Build DescriptionOur client in the machine tool industry is looking for a Service Development Manager to add to their team in Etobicoke, ON. Reporting to the Vice President, you will design and build a preventive maintenance (PM) program and aftermarket service business as a distinct revenue-generating line of business from the ground up. Qualified candidates will have experience building or managing aftermarket service programs within industrial equipment, machine tools, or related capital equipment industries. This is an exciting opportunity for an entrepreneurial service leader to own a high-impact business unit inside a profitable, family-owned industry leader with 65+ years of history and significant long-term growth potential.



Aftermarket Service Manager – CNC Equipment PM Program Build Responsibilities Develop structured upsell processes for identifying replacement parts and service opportunities Build training programs and operational procedures for PM service delivery Establish scheduling, dispatch, CRM workflows, contract tracking, and renewal processes Define, own, and manage operational KPIs Collaborate with Vice President to drive PM contract growth within the installed customer base Support geographic expansion of the PM program across Ontario, Quebec, and Eastern Canada Drive continuous operational improvement and service scalability Aftermarket Service Manager – CNC Equipment PM Program Build Qualifications 5+ years building/managing industrial equipment aftermarket service programs required 3+ years hiring, training, and managing field service or technical teams required Experience developing new service offerings, creating SOP’s, and operational workflows required Ability to effectively manage operational and financial KPI’s required Proficiency with CRM and service management systems required #

📌 Aftermarket Service Manager (Winnipeg)
🏢 Rhodes Wolfe
📍 Winnipeg