At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. Job Title: Head of CommunicationsWhat Makes Us UniqueAt Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. How You'll Make an ImpactWe’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large. This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks. As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice.



You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership and industry presence worldwide. Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility and industry influence. Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations and guest experience, and translate them into solid narratives that align with Cloudbeds brand and market positioning. Create and shape thought leadership in collaboration with Content Marketing, including bylines, op‑eds, keynote narratives and industry commentary. Prepare executives for external visibility through messaging frameworks, media training and presentation coaching. Own the development of keynote decks, executive presentations and event materials in partnership with field marketing. Serve as the primary liaison with PR agencies – setting direction, reviewing performance and ensuring alignment with business priorities. Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results. This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence,



executive access and the opportunity to help define how hotels think about the future. What You Bring to the TeamWe’re looking for a seasoned communications professional who thrives as a trusted, senior‑level contributor that can own both strategy and execution. Extensive experience in communications, PR or corporate messaging within hospitality, hotel tech or adjacent B2B SaaS industries. A strong network of hospitality media, industry analysts, hoteliers, consultants and influencers. Excellent writing and verbal communication skills – equally comfortable on stage, on camera, on a podcast or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor. Cloudbeds has a clear, differentiated and compelling point of view that consistently shows up across media, events, executive communications and thought leadership. Media coverage is proactive, high‑quality and aligned to our strategic priorities – reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. Communications is viewed internally as a strategic growth driver and trusted partner to leadership. Remote First, Remote Always PTO in accordance with local labor requirements Monthly Wellness Fridays – enjoy an extra long weekend every month Full Paid Parental Leave Home office stipend based on country of residency Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome – A Culture of InclusionCloudbeds is proud to be an Equal Opportunity Employer that celebrates diversity in our global team We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth or related medical conditions), sexual orientati

📌 Head Of Communications (Winnipeg)
🏢 Cloudbeds
📍 Winnipeg