Remote across Canada, this Customer Success Manager role centers on complex mining relationships, geological data, and coordinated customer outcomes.
At GeologicAI, you will manage an assigned regional portfolio and maintain continuity as stakeholders change. The work connects customer priorities with adoption, value confirmation, renewals, and growth discussions. You will collaborate with Customer Success and Customer Excellence teams while coordinating delivery across functions.

Key Responsibilities
Build trusted relationships with users, site champions, leaders, and decision-makersLead customer touchpoints, site discussions, and business reviewsMaintain deliverables, owners, dependencies, expectations, and datesCoordinate priorities with Project Management, Operations, Deployment,



and Customer ExcellenceConfirm value through geological confidence, workflow efficiency, and decision qualityRequirements: Degree in geoscience, mining, engineering, business, or related disciplineExperience managing complex relationships in mining or comparable B2B environmentsWorking knowledge of mining lifecycle and geological data workflowsUnderstanding of mineral processing, recovery, throughput, and data qualityStrong listening, judgment, organization, communication, and follow-through skillsApply customer relationship management, geological data understanding, and cross-functional coordination as GeologicAI's remote Customer Success Manager. #J-18808-Ljbffr

📌 Remote Customer Success Manager Mining (Winnipeg)
🏢 GeologicAI
📍 Winnipeg