Lead Azure cloud infrastructure operations as a Service Delivery Manager, combining service management expertise with operational leadership and stakeholder management.
This experienced manager oversees enterprise IT service delivery across IaaS and PaaS environments. You will coordinate distributed onsite and offshore teams while aligning delivery with SLAs, KPIs, governance, and compliance requirements. The role supports reliable services and continuous improvement.
Key Responsibilities
Manage end-to-end Azure Cloud Infrastructure operationsMonitor service availability, performance, and infrastructure metricsOversee Incident, Problem, Change, and Service Request ManagementLead continuous service improvement initiativesPresent operational reports, service reviews, and improvement plansRequirements:
8+ years of overall IT industry experienceEnterprise IT Service Delivery Management experienceHands-on understanding of Azure IaaS and PaaSExperience managing distributed onsite and offshore teamsFrench proficiency and SLA/KPI governance knowledgeApply Azure operations, service management, and leadership expertise to strengthen enterprise infrastructure delivery and continuous improvement.
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📌 Azure Cloud Service Delivery Manager (Winnipeg)
🏢 N2P Systems
📍 Winnipeg
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