Drive truck service operations from Saanichton, BC, using budget control, customer engagement, and team management to guide department performance.
Velocity Truck Centres needs a full time permanent Service Manager for day-to-day service department leadership. You will develop annual budgets, analyze performance variances, schedule expenditures, and oversee human resource functions. The position also involves customer visits, service objective strategies, tender bids, vendor contact, and repair order communication.
Key Responsibilities
Oversee daily service department operations and annual planningDevelop sales goals and monitor progress with Regional ManagersAnalyze trends to improve department profitabilityMaintain customer relations and visit customers regularlyCommunicate job expectations through team huddlesRequirements:
Minimum eight years in dealership or trucking serviceMinimum three years leading diverse teamsStrong communication and analytical decision-making abilitiesMicrosoft Office Suite proficiencyBusiness principles knowledge and sound judgmentUse truck service experience, operational analysis, sales strategy, and customer communication to manage department results at Velocity Truck Centres.
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