Lead client services at Viral Nation through portfolio strategy, revenue performance, and senior-level relationship management across social and influencer accounts.
This director-level position requires 8+ years in client services or account management, preferably within media, digital, or social/influencer agencies. You will guide integrated proposals, account delivery, operational consistency, and portfolio growth. The work connects client satisfaction, revenue growth, profitability, and team development.
Key Responsibilities
Lead portfolio strategy and revenue performance through prioritized growth plansForecast, plan, and resource teams for delivery and financial performanceBuild trusted senior client relationships focused on measurable business impactDevelop major proposals with strategy,
pricing, and campaign conceptsLead and develop senior account leaders across the portfolioRequirements:
8+ years in client services or account managementMedia, digital, or social/influencer agency experience preferredProven ability to grow key client relationshipsExperience overseeing satisfaction, revenue, and profitability metricsAbility to lead and develop high-performing teamsBring strategic client leadership, account growth expertise, and people management experience to Viral Nation’s integrated agency portfolio.
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