Assistant Manager of performance, training, and implementation Ready to make a measurable impact across a national franchise network?At Fix Network, we're looking for an experienced restoration industry professional who is passionate about operational excellence, coaching others, and helping businesses perform at their best.
Assistant Manager, Performance, Training & Implementation, you'll play a key role in supporting franchisees across Canada by delivering training, driving operational consistency, monitoring performance, and helping implement industry-leading processes and insurance partner programs. This is a hands-on role for someone who enjoys being in the field, building relationships, solving problems, and helping teams succeed.
Canada (Remote with travel)Reports to: Manager, Performance, Training & DevelopmentPerformance Improvement Support franchisees in achieving operational performance goals and insurance partner expectations.
Monitor key performance indicators and analyze operational data to identify trends and improvement opportunities.
Escalate recurring challenges and operational risks as needed.
Training & Coaching Facilitate training sessions on restoration practices, estimating, operational processes, safety procedures, and insurance partner requirements.
Provide hands-on coaching and mentorship to franchise teams, estimators, restoration technicians, and project managers.
Track training effectiveness and recommend improvements to enhance learning outcomes.
Adapt existing training materials to address operational needs.
Guide franchisees through implementation activities, demonstrations, and onboarding support.
Work closely with internal teams and insurance partners to support consistency across the network.
Assist with process documentation, compliance monitoring, and training records.
Prepare reports and updates on training initiatives, performance trends,



and implementation activities.
Contribute ideas and feedback that support continuous improvement throughout the network.
College diploma or bachelor's degree in Insurance, Business, Construction Management, Training, or a related field (or equivalent experience).3-5 years of experience in property restoration, insurance operations, estimating, technical training, or performance improvement.
Knowledge of restoration workflows and industry standards such as IICRC is considered an asset.
Excellent communication, coaching, organization, and relationship-building skills.
Ability to analyze performance data, manage multiple priorities, and influence positive operational outcomes.
Comfortable traveling to franchise locations across Canada when required.
AutonomyCommunicationNetworking & Relationship BuildingPlanning & OrganizationProblem SolvingResults OrientationTeamworkWhy Join Fix Network? 3 weeks of vacation from day one, plus 5 paid sick days per year.
Annual $250 allowance to spend in our Fix Network apparel and merchandise store.
Referral bonus of up to $1,000 when you help us find our next great talent.
Opportunities to connect and celebrate throughout the year, including employee recognition events, service anniversaries, promotions, summer BBQs, holiday celebrations, and more.
Annual Fix Network Team Meeting, bringing together team members from around the world to connect, collaborate, and align on company priorities.
Free in office parking.
Remote work environment with regular travel to franchise locations and restoration sites.
Flexible work schedules may be required to support training sessions, implementations, and operational priorities.driveyourcareerwithus#LI-PRFix Network is a global leader in repair and restoration services for vehicles, homes, and businesses, supporting a growing family of locally owned and operated brands in collision repair, mechanical services, glass care, and property restoration. #

📌 Assistant Manager Of Performance, Training, And Implementation (Winnipeg)
🏢 Rippling
📍 Winnipeg