Statut :Régulier, temps plein Satus : Regular, full time (Version française à la suite)Institutional Key Account Manager (IKAM) – Pfizer Canada Global Hospital & Biosimilar (GH&B;) Own Global Hospital & Biosimilar territory strategy to drive access and deliver portfolio growth through strategic stakeholder engagement.
Role Purpose: Responsible for driving the sales growth and access within hospital and institutional accounts by influencing treatment decisions, formularies and protocols. The incumbent is accountable for achieving or surpassing sales results aligned with the marketing strategies within their defined territory and respective region. This will be done by delivering value to providers through effective account management ensuring optimal patient care and management, as well as maximizing sales opportunities.
Develop and execute account business plans that address the business priorities of assigned territory within Pfizer GH& B.
Establish and maintain long-term business relationships with key stakeholders, including chief pharmacists, healthcare professionals, physician group practices, decision-makers within health authorities, institutions, and purchasing groups.
Has comprehensive knowledge of customer’s objectives, strategies, & priorities, and applies knowledge to the business strategy and account planning to leverage key stakeholders leading to positive outcomes.
Coordinate and execute educational programs, attend conventions, and leverage Pfizer resources to benefit key customer segments.
To build advocacy in speakers and local key opinion leaders.
Manage designated accounts to achieve business objectives, identify key customers, and develop effective relationships to promote Pfizer GH& B products and services.
Collaborate with cross functional team members at the field and regional level (SSHP,



PKAM where applicable, Medical, Access, PSP, Marketing and others) to build and execute an integrated business plan that supports the strategy and objectives of the Global Hospital & Biosimilar business.
Analyze account activities, create account plans, and deliver activities that optimize sales opportunities and resource allocation.
Seek opportunities for synergy and partnership to achieve both Pfizer GH& B and customer goals.
Consistently demonstrate first class account selling and management.
Monitor progress within key accounts and implement action plans as appropriate.
Operate with a Digital First multichannel mindset, demonstrating high capability and deployment of digital technology and channels, to further enhance customer experience, maximise colleague efficiency and ensure optimal patient access to our medicines.
Identify and report adverse events and product complaints as per Corporate procedure, including Your Reporting Responsibilities (YRR) training.
Territory and Hospital Navigation – The ability of the IKAM to effectively manage a portfolio of specialized pharmaceutical products and conduct proper account planning according to commercial needs; consistently develop anaccessible, broad, and deep network of contacts; Commercial Agility – The ability of the IKAM to possess a good understanding of specialized pharmaceutical product manufacturing, the Canadian supply chain,



and the various forces leading to product shortages; grasp the B2B business environment, understand the main financial drivers in hospitals and KPIs related to customer roles, and convert clinical features into commercial benefits; and negotiate agreements based on overall value while understanding the fundamentals of contractual language.deliver overall value to key accounts while developing productive partnerships; manage ongoing field projects with focus and within the set timeframes; Clinical Agility – The ability of the IKAM to possess the basic knowledge of the therapeutic fields of our promoted products along with their respective clinical profiles, including indications and dosage regimens; University degree in business administration or science with a minimum of five years of pharmaceutical sales experience.
Demonstrated record of success in customer-facing positions, preferably in a specialty environment.
High level of business acumen, strategic business planning abilities, and proficiency in using computer software.
Established network of key stakeholders influencing territory business.
Experience in product management, sales training, or sales administration is an asset.
Ability to travel frequently and maintain a valid driving license.
Bilingualism (French and English): An advanced level of English, both spoken and written, is required to enable the individual to collaborate effectively with colleagues and partners located elsewhere in Canada and internationally daily as part of their responsibilities.
French Version: Gestionnaire – Clients institutionnels (GCI) – Secteur hospitalier et produits biosimilaires – Marché mondial (SHPBMM), Pfizer Canada Responsable de la stratégie relative au Secteur hospitalier et

📌 Institutional Key Account Manager (Winnipeg)
🏢 211 Pfizer Canada ULC
📍 Winnipeg