Drive healthcare SaaS delivery with Phelix through project execution, stakeholder coordination, and change management. Support strategic customers in U.
S. and Canadian markets.
This customer-facing Implementation Manager role focuses on delivering Phelix products and digital transformation journeys. You will manage implementation schedules, map objectives and outcomes, and coordinate internal and external stakeholders. Your work supports successful product adoption and customer retention across healthcare organizations.
Key Responsibilities
Plan, scope, execute,
and support end-to-end implementationsCoordinate stakeholders around requirements and delivery commitmentsManage delivery schedules and change management streamsIdentify scalable process improvement opportunitiesStrengthen customer delivery stakeholder relationshipsRequirements:
Three-plus years of SaaS implementation or software deployment experienceProven success managing complex technology projectsKnowledge of cloud-based systems and integrationsStrong customer-facing communication and relationship managementHealthcare knowledge or qualified experienceUse project management, change management, and healthcare delivery experience to advance Phelix implementations and customer outcomes.
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