Champion the customer experience in wireless sales by connecting customer needs with relevant products, services, and ongoing support.
As a Wireless Sales Consultant, you will connect with consumers and business customers while pursuing personal sales goals. You will identify opportunities, meet and exceed needs, and reconnect for feedback. The position also requires collaboration, customer concern resolution, internal communication, and continuous learning about wireless technology.
Key Responsibilities:
- Connect, share, and partner with customers
- Meet and exceed customer needs through product expertise
- Reconnect with customers and promote additional value
- Stay updated through internal communication channels
- Escalate customer concerns to management when appropriate
Requirements:
- Three months to one year of wireless or sales experience
- Customer-focused and service-oriented approach
- Demonstrated ability to coach others
- Robust planning, organization, and prioritization skills
- Problem-solving ability with effective client communication
Combine customer experience leadership, wireless knowledge, and sales expertise to support customers, associates, and personal performance goals.