Configure digital commerce programs for Mark’s Commercial using Microsoft D365, Sana Commerce, and exact customer account administration. Support customers through onboarding and ongoing service.

This E-Commerce Program Administrator manages customer eCommerce and Digital Voucher programs across related digital platforms. The work combines system administration, program coordination, customer support, and stakeholder communication. You will maintain accounts, support launches, resolve issues, and help customers adopt digital solutions successfully.

Key Responsibilities:

- Set up and manage customer eCommerce and Digital Voucher programs
- Maintain accounts, access, pricing, entitlements, and program settings
- Coordinate launches, renewals, audits, updates, and validation activities
- Deliver customer onboarding, training, presentations,



and documentation
- Investigate issues and provide escalation support through resolution

Requirements:

- Two or more years in administration, service, eCommerce, or coordination
- Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
- Experience with business systems, customer data, or digital commerce
- Strong organization, time management, detail, and problem-solving skills
- Office Administration Certificate or equivalent education and experience

Apply your system administration, customer support, and program coordination skills to Mark’s Commercial digital platforms and programs.

📌 E-Commerce Program Administrator (Calgary)
🏢 Canadian Tire Corporation
📍 Calgary