Client service and digital banking skills shape this in office CIBC associate role in Fort Macleod. Support everyday banking needs through meaningful client interactions.
As a Client Engagement Associate on CIBC’s Personal and Business Banking Team, you will support clients at a Banking Centre. Use financial products knowledge, interpersonal communication, and empathy to understand needs and provide relevant solutions. This regular position offers 15 weekly hours.
Key Responsibilities:
- Answer client questions and assist with everyday banking transactions
- Explain banking products, services, and digital banking options
- Complete sales of basic banking products
- Identify specialist referral opportunities and connect clients appropriately
- Resolve client issues while strengthening banking relationships
Requirements:
- Knowledge of financial services products and transaction services
- Strong client service and interpersonal communication skills
- Digital literacy with mobile banking applications and evolving technology
- Empathy, curiosity, and respect for diverse perspectives
- Flexibility for evenings, weekends, and nearby Banking Centres
Bring client issue resolution, financial products knowledge, and digital literacy to CIBC’s Fort Macleod Banking Centre team.