Customer advice and digital banking define this Personal Banking Associate position at TD Canada Trust in Sainte-Marthe-sur-le-Lac, Quebec. Work 37.5 hours weekly.

As a Personal Banking Associate, you will support customers with banking solutions, service transactions, and problem resolution. You will guide customers toward appropriate staff for current accounts, investment advice, and other needs. The position requires customer experience skills, banking process knowledge, and sound judgement with confidential matters.

Key Responsibilities:

- Engage customers in advice, transactions, digital education, and problem resolution
- Guide customers toward appropriate contacts and banking solutions
- Educate customers about mobile, ATM, and online banking




- Support scheduled cash and non-cash frontline transactions
- Complete accurate processes, documentation, and regulatory requirements

Requirements:

- High School diploma and/or one year relevant experience
- Obtain IFC or equivalent within 90 days
- Post-Secondary or Undergraduate degree preferred
- Proficiency with MS Office, branch software, and internet
- Strong communication, organization, planning, and time management skills

Bring customer service, banking solutions, digital education, and relationship-building skills to TD Canada Trust in Sainte-Marthe-sur-le-Lac.

📌 Personal Banking Associate TD Canada Trust (Ste-Marthe-sur-le-Lac)
🏢 TD Bank Group
📍 Ste-Marthe-sur-le-Lac