Support pediatric patient access at CHEO as a bilingual Patient Service Clerk, using Epic registration, scheduling, and family communication skills daily.

This Patient Service Clerk schedules appointments, registers patients, prepares charts, maintains patient lists, verifies billing slips, and supports clinic operations. The position uses Epic, including Cadence, Referral Management, workqueues, Inbasket communication, and patient records. You will coordinate referrals, interpreters, check-ins, check-outs, follow-ups, and recall lists while communicating with families and clinical teams.

Key Responsibilities:

- Create patient profiles and complete registration in Epic Cadence
- Input, scan, update, and manage electronic referrals
- Schedule appointments, interpreters, clinic orders, and follow-ups




- Greet families, verify demographics, collect fees, and complete check-ins
- Monitor workqueues, maintain charts, supplies, files, and clinic equipment processes

Requirements:

- Secondary School Graduation Diploma
- Approximately six months of related experience
- Knowledge of Epic, Sunrise, and Outlook
- Bilingualism in English and French
- Criminal Record Check and effective customer communication

Bring bilingual communication, Epic experience, scheduling accuracy, and patient registration skills to CHEO’s pediatric ambulatory care services.

📌 Bilingual Patient Service Clerk (Ottawa)
🏢 CHEO
📍 Ottawa