Drive PUMA store performance through customer service, sales leadership, and profitability while supporting a high-performing retail team. This position requires flexibility for weekends, evenings, holidays, and overtime.

As a Retail Supervisor, you provide consistently high customer experiences according to PUMA Brand Values and service standards. You support recruitment, training, development, and succession for results-driven employees. The position focuses on sales goals, KPIs, profitability, payroll control, scheduling, inventory, and merchandise handling.

Key Responsibilities:

- Deliver customer experiences aligned with PUMA service standards
- Support sales, KPI, and profitability goal achievement
- Assist employee recruitment, training, development,



and succession
- Control payroll and create service-driven schedules
- Manage inventory counts, shrink goals, and merchandise processing

Requirements:

- One to two years in customer-focused retail
- Apparel or footwear retail experience preferred
- Proven ability to exceed sales goals
- Excellent communication and presentation skills
- Ability to lift, carry, push, and pull 30 pounds

Bring retail supervision, sales performance, customer service, and team development skills to PUMA’s store operations.

📌 PUMA Retail Supervisor Sales (Niagara-on-the-Lake)
🏢 PUMA Canada
📍 Niagara-on-the-Lake