Lead generator service technicians through coaching, customer service, and operational coordination in a field-based management role. Travel and after-hours on-call participation are required. Reporting to the Branch Service Manager, the Field Service Manager provides leadership and guidance to technicians. The position combines service sales, workforce coordination, and customer satisfaction. Success requires managing productivity, service metrics, parts activity, safety, and employee development. Key Responsibilities:

Lead technicians toward sales revenue and income forecasts Complete ride-alongs with technical and procedural coaching Coordinate dispatch, billable time, job details,



and technician skills Resolve customer complaints and disputes through negotiation Manage timecards, reviews, recruiting, training, and development Requirements:

Five or more years of generator service technician experience Solid leadership, mentoring, coaching, and team-building skills Excellent customer service, communication, and negotiation skills Microsoft Office and computer proficiency Valid driver's license and reliable personal vehicle Apply generator-industry experience, technician coaching, service coordination, and customer focus to lead field operations effectively.

📌 Generator Service Technician Manager (Mississauga)
🏢 TPGS
📍 Mississauga