Wireless technology and customer experience define this sales leadership role at Staples Canada. Lead department performance while sharing expertise on products, services, and trends.
As Wireless Sales Supervisor, you champion customers across wireless solutions for consumers and business customers. You partner with management on daily goals, lead selling behaviors, and develop knowledge through ongoing self-development. The position also connects wireless customers and associates with the wider store team.
Key Responsibilities:
- Partner with management to achieve wireless department goals
- Lead selling and model customer engagement for associates
- Resolve customer concerns and escalate appropriately
- Generate referrals and participate in outreach activities
- Train and coach associates on sales and engagement
Requirements:
- Two or more years of wireless sales experience
- One or more years in a preferred supervisory role
- Post-secondary education completion preferred
- Ability to resolve client concerns diplomatically
- Ability to plan, prioritize, and work independently
Apply wireless sales leadership, customer engagement, coaching, and technology knowledge to support Staples Canada customers and goals.