Drive continuous improvement at Toronto Pearson using Lean principles, operational insights, and stakeholder collaboration across airport functions. As Manager, Operational Modernization, you will lead cross-functional initiatives supporting safer, more resilient, effective, and cost-effective operations. You will work with Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services. The position combines modernization delivery, business cases, governance, and capability building. Key Responsibilities:

Translate performance insights into priorities and recommendations Contribute to business cases and implementation plans Identify constraints, capacity risks,



and service impacts Coach direct reports and build improvement capability Promote Lean, innovation, operational excellence, and knowledge sharing Requirements:

8+ years of progressively responsible relevant experience Success delivering productivity or continuous improvement initiatives Knowledge of airport operational functions and capacity planning Strong written, verbal, presentation, and change communication skills Advanced proficiency with Microsoft Office tools Apply continuous improvement, Lean thinking, and operational leadership to modernize Toronto Pearson’s complex airport environment.

📌 Continuous Improvement Manager Airport Operations (Toronto)
🏢 Toronto Pearson International
📍 Toronto