Drive vendor governance at BMO in Toronto, using analytics and supplier management to oversee North American Retail Payments operations. Monitor performance and resolve issues.
As a Senior Analyst, you will support the Manager, Vendor Management and Operations for an assigned vendor. The work centers on service level agreements, reporting, relationship management, and governance controls. You will analyze business performance data, coordinate stakeholders, and maintain effective operating processes.
Key Responsibilities:
- Monitor SLA performance, deviations, breaches, and remediation activities
- Produce weekly, monthly, quarterly, annual, and ad hoc reports
- Maintain BMO vendor meetings, agendas, documentation, and recaps
- Facilitate contract amendments and strategic vendor reviews
- Keep governance systems current and audit compliant
Requirements:
- Degree or three to five years of relevant experience
- Robust supplier management and relationship management knowledge
- Advanced Excel, macros, pivot tables, PowerPoint, and Power BI
- Financial, budgeting, invoicing, banking, or payments industry knowledge
- Excellent analytical, communication, and problem-solving skills
Bring vendor governance, performance reporting, and relationship management expertise to BMO’s North American Retail Payments team.
📌 Senior Vendor Governance Analyst (Toronto)
🏢 BMO
📍 Toronto