Position: Assistant Store Manager

Location: Body Energy Club

Job Type: Full-Time, Permanent

Pay: $19.00–$25.00 per hour

Schedule: Flexible availability required (7 days/week, 7:00am–10:30pm)

Position Summary The Assistant Store Manager supports the Store Manager in overseeing daily operations of both the Smoothie/Juice Bar and Retail Supplement Store. This role requires strong leadership, customer service excellence, and product knowledge across smoothies, supplements, and health-focused retail. The Assistant Store Manager acts as a role model, coach, and key decision-maker to ensure smooth operations, sales growth, and adherence to Body Energy Club standards.

Qualifications

- Minimum 1–2 years of experience in food service, retail, or health/wellness environment
- Previous supervisory or leadership experience preferred
- Experience at Body Energy Club is considered an asset
- FoodSafe certification (or willingness to obtain)
- Strong knowledge of or interest in health, supplements, and nutrition

Key Expectations

- Demonstrate proficiency in all Body Energy Club policies and procedures for both smoothie bar and retail operations
- Uphold and enforce company standards for customer service, cleanliness, food safety, and professional conduct
- Act as a leader, coach, and role model for Smoothie Masters and Retail Associates
- Ensure customer needs are met in a timely, friendly, and efficient manner
- Support store-wide goals including sales growth, promotions, and monthly targets
- Assist with staff training, performance feedback, and daily supervision

Duties & ResponsibilitiesSmoothie Bar Operations

- Oversee preparation and delivery of smoothies in a fast-paced, high-volume environment
- Ensure strict adherence to FoodSafe and sanitation standards
- Audit daily checklists and ensure completion and accuracy
- Monitor smoothie bar inventory, place orders, and track product usage
- Address customer concerns related to smoothies and escalate when necessary

Retail & Supplement Operations

- Assist customers with supplement selection,



product education, and lifestyle guidance
- Maintain strong knowledge of Body Energy Club supplements, retail products, and promotions
- Ensure retail shelves are stocked, organized, merchandised, and rotated properly
- Monitor retail inventory levels, place orders, and minimize shrink
- Support sales initiatives, upselling, and cross-promotion between smoothies and supplements

Leadership & Store Support

- Supervise staff on shift and provide coaching, feedback, and correction when required
- Support hiring, onboarding, and training of new team members
- Assist in scheduling, coverage, and on-call staffing needs
- Step in as Manager on Duty (MOD) when required
- Communicate staff concerns, operational issues, and improvement ideas to Store Manager
- Maintain positive team morale and lead by example

Minimum Job Requirements

- Versatile availability including mornings, evenings, weekends, and holidays
- Ability to work 32–40 hours per week
- Reliable and punctual with strong attendance
- Ability to work on short notice (on-call situations)

Knowledge, Skills & Abilities

- Strong verbal and written communication skills
- Excellent interpersonal and leadership skills
- Ability to learn and adapt quickly to current products and procedures
- Sales-oriented mindset with a focus on customer education
- Ability to work under moderate supervision and make independent decisions
- Capable of repetitive, fast-paced work
- Passion for health, wellness, and Body Energy Club products (preferred)

Working Conditions & Physical Effort

- Exposure to noise, food products, supplements, and retail equipment
- Regular use of blenders, knives, and point-of-sale systems
- Ability to stand for extended periods
- Ability to lift and move 20–30 lbs
- Frequent reaching, bending, and kneeling
- Ability to see, hear, and communicate clearly with staff and customers

Benefits

- Dental care
- Extended health care
- Life insurance
- Discounted or free food
- Store discount

Job Type: Full-time Pay: $19.00-$25.00 per hour

Benefits

- On-site parking
- Store discount

Work Location: In person

📌 Assistant Manager (Vancouver)
🏢 Body Energy Club Main Street
📍 Vancouver