Deliver exceptional customer service at BMO by identifying financial needs, supporting transactions, and guiding customers toward suitable banking solutions.

As a Customer Service Representative, you will support everyday banking and credit card needs through needs-based conversations. You will handle inquiries, process transactions, explain digital options, and refer customers to BMO colleagues. The position also supports branch operations, compliance, and business results.

Key Responsibilities:

- Welcome customers and complete banking transactions seamlessly
- Identify needs and initiate referrals to BMO colleagues
- Explain digital and self-serve banking options
- Review customer profiles and discuss banking needs
- Reconcile cash and support branch operations

Requirements:

- No prior experience necessary
- Related post-secondary degree or certification desirable
- Basic verbal and written communication skills
- Solid interpersonal, listening, and problem-solving abilities
- Readiness to collaborate across branch capacities

Bring customer service, transaction handling, digital guidance, and needs-based conversations to BMO’s everyday banking experience.

📌 BMO Banking Customer Service Representative (Deer Lake)
🏢 BMO
📍 Deer Lake