Support existing Sailor Health patients remotely across Canada through advocacy intake, care coordination, and compassionate communication. Help older adults access continued support.

As a full-time Advocacy Care Navigator, you will guide patients already working with therapists toward advocacy services. The work combines patient support, care coordination, and emotional guidance. You will provide continuity beyond therapy sessions through organized, attentive communication.

Key Responsibilities:

- Conduct introductory calls with existing advocacy-service patients
- Guide patients through advocacy onboarding with clarity
- Coordinate transitions and follow-through with advocacy teams
- Manage follow-ups, missed calls, and reassignments
- Maintain accurate records in Google Workspace, Healthie, and HubSpot

Requirements:

- Empathetic, clear communication during vulnerable conversations
- Solid organization and attention to detail
- Comfort navigating Google Workspace, EHRs, and CRMs
- Commitment to improving care for older adults
- Healthcare, customer service, or administrative experience welcomed

Bring empathy, organization, and technology comfort to advocacy navigation for Sailor Health patients across Canada.

📌 Remote Advocacy Care Navigator (Ottawa)
🏢 Sailor Health
📍 Ottawa